Qingdao Shoe Cabinet "Move" Zibo Dealer Did Not Earn 450 Yuan
Penglai furniture dealer with "Li Gui" full of "Li Kui", originally thought to be able to muddle through, but unexpectedly let the careful consumer to pull down the horse.
Yesterday, Penglai Consumers Association staff told reporters about the whole process.
A few days ago, Mr. Liu, a resident of Penglai, ordered a brand shoe cabinet with a price tag of 450 yuan and a Qingdao origin brand, and paid a deposit of 100 yuan in a furniture shopping mall.
A few days later, the shopping mall delivered the door to the door. Mr. Liu found that the production area of the shoe cabinet was named Zibo, and the quality, color and brightness of the shoe cabinet were not as good as that of the sample.
Mr. Liu immediately asked the dealer to return the goods and was refused.
The dealer argued that the product must be Qingdao brand, but it did not have the original packaging, it used others' packaging.
Mr. Liu reluctantly complained to the industry and Commerce Department, asking for a refund of goods, compensation for loss of work time, pportation and telephone charges plus a double return deposit of 600 yuan.
After investigation, the dealer was worried that he could not supply the consumers on time because of the fact that the factory in Qingdao could not deliver the goods for the time being, so he would pay for the breach of contract.
The Consumer Association, in accordance with the forty-ninth provisions of the consumer law, mediates between the two sides. The mall returns Mr. Liu's loan amount of 450 yuan, and the compensation for the purchase of the commodity price is 450 yuan, which amounts to 900 yuan.
To this end, Consumers Association reminds consumers, in the process of purchasing, booking and customizing goods, we must check the customs.
If the goods are compared with the samples ordered, if there are defects, chromatic aberration, inconsistent origin, or fraudulent use of others' trademarks, consumers should refuse to accept payment or receive no payment after receiving the goods.
If an operator has an accident in the course of operation, he must explain the situation to the consumer and get the understanding of the consumer, instead of taking the practice of stealing the money, and finally paying the bill.
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